Privacy Policy

What This Policy Covers

HVAC Newman Lake runs this website so homeowners in and around Newman Lake, WA can learn about our heating and cooling work. The site is informational. You cannot create an account or buy anything here, and every conversation with us happens over the phone.

This page explains what information reaches us when you visit the site or phone us, and what we do with it.

Information Gathered When You Browse

Like most websites, ours runs on a server that keeps ordinary logs. These logs can record your IP address, browser type, the device you used, the pages you viewed and the time of your visit. We use them to keep the site working and to spot technical problems, not to identify individual visitors.

Cookies and Basic Analytics

The site may use basic analytics cookies. These small files help us see which pages people read and how they found us, in general numbers. That tells us whether our explanations of furnace repair or heat pumps are actually useful.

Your browser settings let you block or delete cookies. The site will still work if you do.

What You Share by Phone

The only way to reach us is by phone, at (509) 584-3470. During a call you decide what to tell us, which is usually your name, your address and a description of the problem with your heating or cooling system. We use those details to give you a quote, schedule a visit and follow up on the work we do in your home.

How We Use and Share Information

We use what we collect to run the business and answer your questions. We do not sell your personal information. We may share details with a supplier or service provider only when it is needed to complete your job, such as ordering a part, or when the law requires it.

Your Choices

You can browse the site without telling us anything about yourself. If you have called us and want to know what we have on file, or would like us to correct or remove it, call the same number and we will talk it through with you.

Changes to This Policy

If the way the site works changes, we will update this page so it stays accurate. Any questions about privacy can be answered with a phone call to our team in Newman Lake, Washington.